Privacy Policy
This Privacy Policy describes how https://wowrate.store/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
Shipping Policy
We offer fast and reliable shipping to ensure your purchases reach you on time. Non Customised Orders are processed within 1-2 business days and Customized are delivered within 13-7 business days, depending on your location. Shipping charges vary based on the order size and delivery location, and tracking information will be provided once your order is dispatched.
Return Policy
We strive for customer satisfaction and accept returns within 7 days of delivery. Items must be unused, (and you have to prove that item is different from mentioned details). in their original packaging, and accompanied by proof of purchase. Please contact our support team to initiate a return process. Refunds will be processed after the returned item has been inspected.
Exchange Policy
Exchanges are available for defective or incorrect items within 7 days of delivery. To request an exchange, please reach out to our support team with details and proof of the issue. Once approved, we will provide instructions to return the product, and the replacement will be shipped as soon as possible.